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How to Effectively Use IRS Online Tools in Your Tax (Completed)

2 CPE Credits $65.00/credit hour Wednesday, September 10, 2025 · 9:00am PT / 12:00pm ET
4.8 (17 ratings)
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The IRS is developing more and more digital tools. However, many taxpayers, and their tax pros, are not aware of the online options when working with the IRS. In this webinar, discover the many ways taxpayers and tax pros can work with the IRS online using the many tools offered by the IRS. Tax pros will be able to save time by adopting new IRS online features and effectively using IRS transcripts to answer client questions and solve common issues.

Who Should Attend
Tax professionals and tax firm leaders who want to be more effective and save time when working with the IRS by utilizing IRS transcripts and the latest features in IRS online tools.

Topics Covered

  • Working with the IRS: common reasons and options
  • Overview of IRS online tools
  • Filing authorizations (Forms 2848 and 8821) with the IRS
  • Taxpayer and tax pro digital tools
  • Secure Access Digital Identity
  • Overview of IRS Transcripts and common uses
  • Best practices and tips

Learning Objectives

  • Learn common reasons taxpayers and tax pros have to work with the IRS outside of filing a tax return
  • Use IRS digital tools effectively in helping your clients
  • Explain how to get access to IRS digital tools
  • Identify the future features of IRS digital tools Discover uses for IRS transcripts
  • Activate filing and recording Forms 2848 and 8821 online with the IRS
  • Use IRS digital tools to monitor your clients’ IRS activity and notices

Level
Basic

Instructional Method
Group: Internet-based

NASBA Field of Study
Taxes (2 hours)

Program Prerequisites
None

Advance Preparation
None

Instructor

Jim Buttonow

Jim Buttonow, CPA, CITP, has been a leader in helping taxpayers and tax professionals resolve tax problems with the IRS.
For 19 years, Jim worked at the IRS in various compliance enforcement positions. Since 2006, Jim has been in private practice and tax and accounting software development. Jim consulting practice focuses on the areas of tax controversy and tax administration. Jim led product development and marketing for a successful software company that developed tax problem software for tax professionals and has developed and implemented post-filing tax services to large tax providers, such as H&R Block and Jackson Hewitt. This software is currently being used by tens of thousands of tax professionals and businesses in the United States.

Jim has been an IRS partner in improving IRS operations and post-filing service to taxpayers. Jim served as chairperson of the IRS Electronic Tax Administration Advisory Committee (ETAAC) in 2015 and 2016 during which ETAAC played a central role in promoting the IRS digital strategy to develop transformative technology solutions to systemic challenges in tax administration. Jim also served as the North Carolina representative on the IRS’ Taxpayer Advocacy Panel (TAP) from 2020-2022.
Jim regularly speaks on areas of tax administration and problem solving to national associations and has testified before Congress in areas of tax administration. He has also published many articles in industry publications. In his articles, Jim focuses on delivering practical insights, advocating for IRS transparency and efficiency, and proposing innovative large-scale solutions for taxpayers and tax professionals.

Jim currently authors the Tax Problems and Solutions Handbook, a publication aimed at helping tax pros work more effectively in post-filing matters and resolving their clients’ most common tax problems. The book can be found online at TaxProblemsHandbook.com. Jim can be reached at Jim@buttonowcpa.com or at his website at buttonowcpa.com.
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