This course will introduce the latest research in providing effective feedback to discuss how managers can mentor and develop their staff while also improving firm retention of top talent. Providing effective feedback has a direct and positive effect on employee engagement.
The benefits of improving employee engagement within an organization are well supported:
Higher employee retention
– Increased productivity
– Increased job satisfaction
We will define the term employee engagement to understand how it is affected by receiving both effective and ineffective feedback. This course will then demonstrate effective strategies to help provide effective feedback and improve employee engagement.
Who Should Attend
TBD
Topics Covered
- Defining employee engagement and why it is important to an organization
- Understanding the importance of providing effective feedback to employee engagement
- Identifying the challenges facing managers in providing effective feedback to employees
- Examining the key components that makes the difference between effective feedback and ineffective feedback
- Applying research-based tools to help managers provide effective feedback and improve employee engagement
Learning Objectives
- Define employee engagement
- Identify reasons why employee engagement is critical to an organization
- Explain the importance of providing effective feedback to employee engagement
- Identify the challenges facing managers in providing effective feedback to employees
- Identify the key components that make the difference between effective feedback and ineffective feedback
- Apply research-based tools to help managers provide effective feedback and improve employee engagement
Level
Basic
Instructional Method
Group: Internet-based
NASBA Field of Study
Personal Development (2 hours)
Program Prerequisites
None
Advance Preparation
None
Instructor
Garth Sheriff
Garth Sheriff is the founder of Sheriff Consulting. We specialize in designing and delivering leadership, ethics, and technology courses for accounting and finance professionals. Sheriff Consulting’s mission is to provide an engaging approach to your continuing professional education. Sheriff Consulting is a NASBA-approved CPE sponsor.
Our content is designed for maximum engagement using the latest developments in adult learning pedagogy. The learning objectives in our courses will help you:
1. Navigate our engagement and communication challenges across all levels of experience in our current work environment
2. Exploring how to maintain and uphold our ethical responsibilities by examining organizational failures such as FTX, Theranos, and Boeing.
3. Prepare for how transformative technology such as blockchain and artificial intelligence will impact our profession.
Garth has worked as an assurance professional and learning provider for over 20 years. He has prepared and trained CPAs for key changes to the profession, including the adaption to the hybrid workplace and understanding the risks and rewards of the artificial intelligence boom we are currently experiencing.
He earned a Master of Accounting and a Bachelor of Arts (Honours – Accounting) from the University of Waterloo, Canada. He is a member of the Chartered Professional Accountants of Ontario (CPAO), the American Institute of Certified Public Accountants (AICPA), and the Institute of Internal Auditors (IIA).
Garth has also acted in various stage and film productions. He is a graduate in improvisation from The Second City and a member of ACTRA (the Alliance of Canadian Cinema, Television and Radio Artists.