Emotional Intelligence & Leadership
Author: Melisa Galasso
||1 hour for CPAs
CPAs and accountants are so much more than number crunchers! Whether you work in public accounting, industry, or education, the ability to self-regulate (internal) and build meaningful relationships (external) is incredibly important.
Current research shows that Emotional Intelligence (EQ) is the critical factor, more important than IQ, that sets star performers apart from the rest of the pack. The good news is unlike IQ, EQ can be improved through effort and practice! In addition to covering various EQ theories, participants will identify personal areas of focus and design activities that can help them to further develop the skills needed to lead with empathy and self-awareness.
Publication Date: May 2019
- What is Leadership?
- Goleman's Leadership Styles
- What Is Emotional Intelligence?
- Emotional Intelligence — Four Domains
- Self Awareness
- Self Management
- Brain Matters
- Social Awareness
- Improve Awareness By
- Active Listening
- Relationship Management
- Crucial Competence-Emotional and Social Intelligence in Leadership
- 12 Competencies
- Describe Emotional Intelligence (EQ)
- Identify and apply various EQ theories
- Identify personal areas of focus and design activities that can help them to further develop the skills needed to lead with empathy and self-awareness
- Describe different types of leaders
- Recognize the four domains of emotional intelligence
- Identify characteristics of active listening
- Recognize phrases correctly identifying a democratic leader
- Describe the percent of performance in all types of jobs emotional intelligence accounts for
- Identify the ability to accurately pick up on emotions in other people and understand what is really going on with them
- Describe self-management
NASBA Field of Study
Personnel/HR (1 hour)