In today’s volatile economic environment and business world, the art of managing has taken on a new meaning. Remote work, co-sourcing and alternating working arrangements have made the task of managing more complex. Management has never been easy. Even with hundreds of available resources, being in a management role can feel like stepping off a cliff with no lifeline when you are unprepared.
Now, more than ever, managers are responsible for the well-being, production and success of a team of people. This can be dauting if anything goes wrong or when change abruptly hits. What sets the great boss apart from the average boss? What do great managers actually do?
Whether you have held a management position for several years or are just transitioning to a management role, you will find that becoming and remaining a good manager is often an art rather than a science.
This session explores the goals and traits of managers as we enter the age of the new normal. We will first focus on the special requirement created by the new normal. We will end with the best practice skills and traits identified through research as long-term manager traits.
Publication Date: April 2021
Designed For
Accounting, Finance, Treasury professionals; Internal auditors; Professionals considering the role of internal audit; Executive management; Board members and Audit Committee members; Legal and Compliance professionals; and All professionals in a corporate or private setting.
Topics Covered
- Management in the "New Normal"
- The Playbook
- Traits and Skills of a Good Leader in the New Normal
- Features of Adaptability
- Resiliency
- Creativity, Confidence and Optimism
- Turning Good Managers into Great Managers
- Evaluating Traits
- Mastering Skills
- How Managers Drive Results and Employee Engagement at the Same Time
- Personal Goals of a Good/Great Leader
Learning Objectives
- Identify how the the "new normal" has impacted management
- Recognize how to examine the concept of a "playbook"
- Identify the definition of a good and great leader
- Identify the traits and skills that make a good manager in the new normal
- Recognize how to examine how to turn good managers into great managers
- Identify must have qualities for being a great manager in the new normal
- Identify how the changing workforce impacts how good and great managers can execute their traits and skills
- Identify the opposite of a toxic manager
Level
Basic
Instructional Method
Self-Study
NASBA Field of Study
Personnel/HR (2 hours)
Program Prerequisites
None
Advance Preparation
None
Instructor
Lynn Fountain
Lynn Fountain has over 38 years of experience spanning public accounting, corporate accounting and consulting. 20 years of her experience has been working in the areas of internal and external auditing and risk management. She is a subject matter expert in multiple fields including internal audit, ethics, fraud evaluations, Sarbanes-Oxley, enterprise risk management, governance, financial management and compliance. Lynn has held two Chief Audit Executive (CAE) positions for international companies. In one of her roles as CAE, she assisted in the investigation of a multi-million-dollar fraud scheme perpetrated by a vendor that spanned 7 years and implicated 20 employees. The fraud was formally investigation by the FBI and resulted in 5 indictments estimating a $13M fraud loss.
Ms. Fountain is currently engaged in her own consulting and training practice. She is a highly sought-after trainer and international speaker. In addition, Ms. Fountain has assisted numerous companies with enterprise risk management frameworks, internal audit processes and financial accounting. She also serves as a discussion leader for the AICPA for numerous classes finance, accounting and risk management topics.
Ms. Fountain is the author of three separate technical books. Her first book released in 2015 by the Institute of Internal Auditors Foundation is entitled “Raise the Red Flag – The Internal Auditors Guide to Fraud Evaluations”. Her second book “Leading the Internal Audit Function” was released in October 2015 by Taylor & Francis Publications. This book serves as the initial launch for a series of leading practice internal audit and information technology publications. Her third book “Ethics and the Internal Auditor’s Dilemma” was released in December 2016.
Ms. Fountain obtained her BSBA from Pittsburg State University and her MBA from Washburn University in Kansas. She has her CPA, CGMA, CRMA credentials.