Communications Skills Training for the CPA (Completed)

Today’s competitive and complex business environment requires the CPA to be a strong communicator. Attend this proactive seminar and learn how to effectively communicate your position!

This seminar will emphasize the “communication” process and explore techniques to improve oral communications, including telephone techniques, and written communications.

Who Should Attend
Sole practitioners, firm partners, CFOs, controllers, department managers, staff accountants.

Topics Covered

• Emphasize the "communication" process
• Explore techniques to improve oral communications, including telephone techniques, and written communications
• Importance of the "human" side of communications including "empathy," "ego," and "needs."
• Communications and personality types will be explored
• Session will be summarized through a series of "mini-case" studies

Learning Objectives

• Recognize how to become a stronger communicator
• Identify the communication process
• Differentiate ways to improve oral and written communications
• Describe empathy, ego, and needs and personality types as they relate to communications
• Identify and apply seminar concepts through case analysis

Level
Basic

Instructional Method
Group: Internet-based

NASBA Field of Study
Personal Development (2 hours)

Program Prerequisites
None

Advance Preparation
None