Clear Communication: Business Writing in a World with AI

In the first hour of this webinar, we will cover five techniques for drafting clear emails and documentation. By applying these techniques, you will ensure that your clients and team members can fully understand your written communication, even when your subject matter is complex.

The instructor will display before-and-after examples that demonstrate the five techniques for writing clearly. The session will challenge you to identify why each writing example is unclear before the instructor reveals the ambiguity.

Upon learning the five techniques for achieving clarity, you will be able to visualize your own writing from the perspective of your readers.

In the Second hour of this webinar, we will focus on using AI to speed up your writing. AI provides writers with a superhuman ability to overcome writer’s block, make writing smoother, check for consistency, test logic, and spot ambiguity.

However, in a specialized field, such as accounting or finance, when AI is used incorrectly, it will make your writing slower. During this session, we will comb through the prompting techniques (the instructions you give to AI) that will ensure you are harnessing AI’s power in a way that speeds up your writing rather than slows it down.

A key example is asking AI to make your writing more concise. This prompt often backfires because AI tends to strip away the subtlety that was important to you but undetectable to “the robot.”

Who Should Attend
CPAs who communicate internally will find valuable advice in this webinar, and CPAs who communicate externally will find it to be an indispensable resource.

Topics Covered

• Writing Clearly: understanding the five main sources of ambiguity and how to overcome them
• Using AI to Augment Your Writing: prompting in a way that AI will accelerate your writing rather than hold it back

Learning Objectives

• Explain complex concepts using simple language
• Understand when to repeat a term versus; and when to use a synonym
• Determine when to use (and when to avoid) the word “and”
• Identify misplaced modifiers and ambiguous references
• Understand when use AI to speed up your writing, while recognizing when it will slow you down
• Learn craft precise prompts to instruct AI to assist with your writing as efficiently as possible
• When to rely on AI for help identifying ambiguity

Level
Basic

Instructional Method
Group: Internet-based

NASBA Field of Study
Business Management & Organization (2 hours)

Program Prerequisites
None

Advance Preparation
None