Delivering Effective Feedback for Maximum Employee Growth (Completed)

The role of a manager requires giving helpful, constructive feedback to employees. While it is easy and enjoyable to give praise and compliments, sharing criticism is more difficult for both the speaker and the recipient. Additionally, research shows that most people respond better to positive reinforcement rather than criticism. This webinar shares advice and techniques for providing helpful employee evaluations and feedback.

Topics Covered

• Explain why modeling desired conduct and positive feedback are often more effective than criticism
• Important considerations for how and when to deliver more negative feedback
• How to evaluate various alternatives for fostering trust between managers and employees to make feedback more meaningful and effective
• Advice and techniques for providing helpful employee evaluations and feedback

Learning Objectives

• Recognize how to explain why modeling desired conduct and positive feedback are often more effective than criticism
• Describe important considerations for how and when to deliver more negative feedback
• Identify how to evaluate various alternatives for fostering trust between managers and employees to make feedback more meaningful and effective

Level
Basic

Instructional Method
Group: Internet-based

NASBA Field of Study
Business Management & Organization (2 hours)

Program Prerequisites
None

Advance Preparation
None