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System

Webinar System Requirements

Supported System Configurations

Webcasts

  • Windows 7+ (Microsoft Edge, Latest Internet Explorer, Firefox, or Chrome)
  • Apple Mac OS 10.10+ (*Latest Firefox, Safari, or Chrome)
  • Android 6.x (Chrome Browser Only)
  • Apple iOs (*Latest version, Safari Browser Only)

*Official support for the “latest” version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.

 

Media Player Test

The ON24 Platform supports IE, Edge, Chrome, FireFox and Safari. Depending on the version of the browser you are using, we can deliver the experience via HTML5 or by Flash. The results below will reveal details regarding your individual capabilities.

OS: OS X 10.13.6 64-bit
Browser: Chrome 75.0.3770.142

HTML5 Audio: PASS
HTML5 Video: PASS
Flash: FAIL

Please click here for instructions on how to enable Flash.This will likely not require a download, you just need to allow Flash permissions to run.

Note: Recently, some browsers (specifically Edge and Chrome) have started moving to a “click-to-play” model, requiring permission from you before allowing Flash to start playing content. In both cases, Adobe Flash is installed (in-fact, it comes bundled with the Browser), it just needs permission to run. If you see an “Enable Flash Player” icon in your Media Player, please click it to “Always Allow” access.

 

Internet Browsers

  • Microsoft Edge (*Latest)
  • Internet Explorer 11+
  • Mozilla Firefox (*Latest)
  • Safari (*Latest, Mac Only)
  • Google Chrome (*Latest)

*Official support for the “latest” version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.